Frequently Asked Questions

Find answers to all your questions about AlKaram.

General

What is AlKaram?

AlKaram is a free platform for donating items between individuals. Give away what you no longer use and find what you need, for free.

Is AlKaram free?

Yes, AlKaram is 100% free. No registration fees, no commission, no hidden charges.

In which countries is AlKaram available?

AlKaram is available worldwide. You can give and receive items in any country.

How to create an account?

You can sign up for free with your email address or your Google account.

Giving

How to publish a donation?

Take a photo of your item, add a title and description, choose a category and publish. It's done in 30 seconds.

What items can be donated?

You can donate any type of item: furniture, clothing, electronics, books, toys, appliances, etc. Items must be in usable condition.

Are my donations moderated?

Yes, every donation is reviewed by our team before being published to ensure content quality.

Receiving

How to pick up an item?

Contact the donor via the built-in messaging to arrange a pickup location and time.

Is it really free?

Yes, all items on AlKaram are given for free. No exchange of money is allowed.

How to contact a donor?

Click "Contact the donor" on the item page and send a message through our secure messaging.

Security

Is my personal data protected?

Yes, we comply with GDPR and never share your personal data with third parties.

How to report abuse?

You can report a donation or a user directly from the app or contact us at contact@alkaram.app.

Didn't find your answer? Contact us at contact@alkaram.app

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